FANTASY FOOTBALL SITE INFORMATION

Frequently Asked Questions
The Huddle is committed to bringing our members every fantasy football resource possible. Offering the very best in fantasy news coverage, in-depth analysis, the most complete statistics and the leading fantasy football forums anywhere is all a part of being a member of The Huddle. Another part of our member’s superior fantasy football experience is always having the answers to their questions. Our FAQ section is designed to be your personal resource to find the answers to whatever fantasy football question you may have.

BENEFITS
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  What content and features does The Huddle Membership offer? 
     
PRICING AND BILLING
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  What does The Huddle membership cost?
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  How may I pay for my Huddle Membership?
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  I'm nervous about using my credit card or bank account on the Internet -- how secure is it?
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  May I purchase a Huddle Membership by check or money order?
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  May I purchase a Huddle Membership with cash?
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  I live outside the United States. How can I purchase a Huddle Membership?
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  If I live outside the United States, will my payment be adjusted for the difference in currency or figured at the U.S. dollar rate?
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  How will renewals work?
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  What is your cancellation policy?
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  May I view The Huddle on a trial basis before paying?
     
USING THE HUDDLE MEMBERS ONLY AREA
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  Why can't I log into the message boards?
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  Can I use my membership from more than one computer -- say, at work and at home?
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  I'm a member but I'm having problems getting to the members only area. What gives?
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  How do I log out?
   
SITE USERNAME, PASSWORD AND MEMBER PREFERENCES
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  I'm entering my site username and password, why can't I view the members only reports?
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  I've forgotten or lost my site username/password. What do I do?
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  How can I change my password? 
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  How can I change my email address / username? 
     
GENERAL
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  Can I link my site to The Huddle and how?
     
PRIVACY
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  What's your privacy policy and terms of use?
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  I entered my name and address when I joined. How will you use that information?
     
What if I have a question that isn't answered here?
 

What content and features does The Huddle Membership offer?

Members get exclusive access to great pre-season features like:

  • Player rankings, customized cheat sheets and projected stats.
  • Individual defensive player rankings with projected stats.
  • Mock drafts and Average Draft Position (ADP) tools.
  • Player consistency rankings.
  • Ease of fantasy schedule analysis.
  • Running back by committee analysis.
  • Auction strategy and rankings.
  • Rookie reports
  • Complete NFL Combine and Draft Coverage

Every week during the season our members will have exclusive access to:

  • Start / Bench Lists
  • Free Agent and Trade Advice
  • Player Rankings
  • Game predictions
  • Player projections
  • Individual defensive player rankings
  • NFL and fantasy football statistics

Every day at The Huddle you will find.

  • Great features from some of the top writers in the fantasy football field.
  • Around the clock Priority Player News.
  • A message board community that is considered the best and most informative.

In addition, The Huddle's Priority News will be emailed to all members each week day and you will receive other email features. We will continue to expand the offerings available at The Huddle. Expect to see additional content and features throughout the season.


What does The Huddle membership cost?

Membership to The Huddle web site costs just $29.95 ($24.95 for returning members). We believe this price to be a great bargain in the Fantasy Football industry considering it is less than the cost of a few Fantasy Football magazines that are out of date by the time you buy them.


How may I pay for my The Huddle Membership?

We currently accept Visa, Mastercard, Discover and American Express credit cards.


I'm nervous about using my credit card or bank account on the Internet -- how secure is it?

We are using one of the top credit card processing companies in the US and their secure servers use the latest encryption technology and all secure data is stored in encrypted form. There's not a more secure process on the Internet.


May I purchase a Huddle Membership by check or money order?

The Huddle required a valid credit or debit card for purchase. So at this time the use of an EFT (electronic fund transfer) from your checking account is not provided.


May I purchase a Huddle Membership with cash?

We cannot accept cash because of many safety concerns, foremost among them the U.S. Postal Service's recommendation that you never send cash in the mail.


I live outside the United States. How can I purchase a Huddle Membership?

You can use one of the above-listed major credit cards. Our order form will accept orders from many countries.


If I live outside the United States, will my payment be adjusted for the difference in currency or figured at the U.S. dollar rate?

In the interest of simplicity and speed in billing subscriptions, we must bill at the U.S. dollar rate.


How will renewals work?

All single season Huddle memberships expire on May 31st of the year following your purchase. Your Huddle membership will auto-renew each year on June 1st and your credit card on file will be charged. There is no need to renew your single season auto-renewing Huddle membership. If your credit card on file has changed or expired you will need to access the Account Help Tools to update that information in order for your auto-renewal to process.


What is your cancellation policy?

If you have a problem with our service, please let us know by sending us a message via our Contact Page and we will do our best to resolve the problem for you. If you are still not satisfied with our service, you may cancel your membership within the first 30 days following either your purchase or your auto-renewal and we will refund your fee. Given the seasonal nature of our product, no refunds will be provided after that 30 day period.


May I view The Huddle on a trial basis before paying?

Some of our features are free to the public during most of the NFL pre-season. Feel free to experience our site during that time. Once the regular season begins, most of our features are for members only. By providing limited free access during the pre-season we feel it's not necessary to offer trial memberships.


Why can't I log into the fantasy football message boards?

The site username and password you created during the purchase process is for The Huddle information website only. The message boards are a separate system and if you would like to use them you will need to register there. You may use your site username and password or you may register differently.

If you have any other questions about the message boards you can visit the Forums Help Section there.


Can I use my membership from more than one computer -- say, at work and at home?

Yes. For your personal convenience, just use the same site username and password on your browser at each location where you wish to use your subscription. To protect The Huddle from abuse of accounts, if our servers detect that the same subscription is being used from an unreasonable number of discrete locations (IP addresses) we reserve the right to cancel that membership.


I'm a member but I'm having problems accessing members only reports and features. What gives?

Please make sure you are entering your site username and password correctly (both values are case sensitive). You can find additional assistance on our Help Page. If you still have trouble, please contact our Customer Support Team at:
huddlebill@dhdmedia.com
Toll Free: 800-935-5771
International: 310-202-3950


How do I log out?

Normally you'll just stay logged in once you access the site. But there may be a need to log out if you use The Huddle at a public Internet connection in a library or cafe. You can log out by simply clicking on the "Logout" link you will find at the top of every page.


I'm entering my site username and password, why can't access any members only reports?

The site username and password are case sensitive. So you must enter them exactly as you signed up -- with any capital letters. You can find additional assistance on our Help Page. If you are curtain that you are entering the correct values, please contact our Customer Support Team at:
huddlebill@dhdmedia.com
Toll Free: 800-935-5771
International: 310-202-3950


I've forgotten or lost my site username/password. What do I do?

Please visit our help area to retrieve your site username and password. Please click this link to go to the help area.


How can I change my password?

You may update your password by visiting our Help Page.


How can I change my email address / username?

You may update your email address / username by visiting our Help Page.


Can I link my site to The Huddle and how?

Yes you can. Please visit our Link To Us page for options and instructions.


What's your privacy policy and terms of use?

You can read our privacy policy here and our terms of use here.


I entered my name and address when I joined. How will you use that information?

The Huddle will only use your name and address to verify payment information. That's it. Your information is confidential and we will not share your individual personal information with any third parties.


What if I have a question that's not answered here?

Please visit our Contact Page.

Related Topics

Join The Huddle
Information About Huddle Membership
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The Huddle FAQ
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